AIPEIA CONSULTING

Artemis Evangelidis trading as Aipeia Consulting

Terms of Use & Terms of Service

Website, products, programs and professional services

Effective / Last updated 26 May 2026

1. About these Terms and acceptance

These Terms of Use and Terms of Service (Terms) govern your access to and use of the website at www.aipeia.com and any associated subdomains, pages and stores (the Site), and your purchase or use of any products, digital goods, programs, retreats, events, coaching, advisory or other services we make available (collectively, the Services).

The Site and the Services are operated by Artemis Evangelidi trading as Aipeia Consulting (ABN 72610242420), based in Melbourne, Victoria, Australia (Aipeia, we, us or our).

By accessing the Site, creating an order, booking a session or program, attending a retreat or event, downloading any resource, or otherwise using the Services, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use the Site or the Services.

Where you enter into a separate written agreement, engagement letter, statement of work, program agreement, licence or order confirmation with us (each a Specific Agreement), that Specific Agreement governs to the extent of any inconsistency with these Terms for the relevant Services.

2. Definitions

Content means all text, graphics, images, audio, video, downloads, workbooks, frameworks, methodologies, course and program materials, diagnostic tools and other materials made available on or through the Site or the Services.
Digital Products means digital goods such as e-books, workbooks, journals, on-demand video products and other downloadable or streamed materials.
Physical Products means tangible goods such as printed books that are shipped to you.
Programs means structured offerings such as the Conscious Leadership Incubator, Conscious Leadership Workshop, Conscious Leadership Teacher Training, in-house training and capability building.
Retreats means corporate and individual mindfulness retreats and related events.
Services has the meaning given in clause 1 and includes advisory, consulting, coaching, facilitation, keynote speaking, Programs, Retreats, the diagnostic tool, Digital Products and Physical Products.
You or your means the individual or organisation accessing the Site or acquiring the Services.

3. Who we are and how to contact us

Aipeia Consulting provides conscious and mindful leadership development, fractional strategic advisory and consulting, legal department build and interim general counsel support, conscious business transformation, executive and leadership coaching, leadership programs, in-house training, corporate retreats and keynote speaking.

You can contact us at:

Email: aevangelidi@aipeia.com
Telephone: +61 483 892 155
Location: Melbourne, Victoria, Australia

4. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding contract to purchase Services or transact on the Site. If you are using the Services on behalf of an organisation, you represent that you are authorised to bind that organisation, and references to you include that organisation. The Services are intended for a professional and adult audience and are not directed at children.

5. Use of the Site

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for your own lawful personal or internal business purposes in accordance with these Terms. You agree that you will not:

use the Site or Content in any way that breaches any applicable law or regulation, or infringes the rights of any person;
copy, reproduce, republish, distribute, sell, licence, scrape, data-mine or commercially exploit any Content except as expressly permitted;
attempt to gain unauthorised access to, interfere with, damage or disrupt the Site, its servers or any connected systems, or introduce malicious code;
use any automated system, bot or process to access, harvest or use data from the Site, or use Content to train any machine learning or artificial intelligence model without our prior written consent;
impersonate any person or misrepresent your affiliation with any person or organisation; or
use the Site or Services to transmit unsolicited communications, harassing, defamatory, obscene or otherwise objectionable material.

We may suspend, restrict or withdraw all or part of the Site at any time, and we do not guarantee that the Site will always be available or be uninterrupted or error-free.

6. Intellectual property

All intellectual property rights in the Site, the Content, our brand, logos, the Aipeia name, methodologies, frameworks, the Leadership Archetype Diagnostic Tool, white papers, workbooks, podcasts, course and program materials are owned by or licensed to Aipeia, and are protected by Australian and international laws. Nothing in these Terms transfers any intellectual property rights to you.

Where we make a free resource (such as a downloadable workbook), Digital Product or program material available to you, we grant you a personal, non-exclusive, non-transferable, non-sublicensable licence to access and use it for your own personal or internal business use only. You must not share login credentials, redistribute, resell, publicly perform, reproduce or create derivative works from the material, or use it to deliver competing services, except where we have expressly granted you a separate licence in writing (for example, under the Conscious Leadership Teacher Training licence arrangement).

Teacher Training and other licensed Programs are subject to the specific licence terms set out in the applicable Specific Agreement, including the agreed scope, territory or jurisdiction, duration and permitted use. Teaching, delivering or commercialising our materials outside the agreed licence is prohibited.

If you submit feedback, testimonials, reviews or other content to us, you grant us a non-exclusive, royalty-free, worldwide, perpetual licence to use, reproduce and display that content in connection with our business, unless we agree otherwise in writing. You must only submit content you are entitled to share and that is accurate and not misleading.

7. Our Services

We offer a range of Services which may include fractional strategic advisory and consulting, legal department build and interim general counsel support, conscious business transformation, executive, leadership, mindset and group coaching, the Conscious Leadership Incubator, Workshop and Teacher Training, in-house training and capability building, corporate and individual retreats, keynote speaking, the Leadership Archetype Diagnostic Tool, and Digital and Physical Products available through our online store.

Service descriptions, inclusions, durations, formats (in person, online or hybrid), locations and prices are as set out on the Site, in the relevant product listing, brochure or in a Specific Agreement. We may update, modify or discontinue any Service, and we will use reasonable efforts to honour the description that applied at the time of your purchase or booking. Specific scope, deliverables, fees and timeframes for advisory, consulting and interim engagements are agreed in a separate engagement letter or statement of work.

8. Nature of coaching and advisory — important disclaimers

Our coaching, leadership development, mindfulness, retreat and educational Services are intended to support personal and professional growth, wellbeing and capability. They are not a substitute for, and do not constitute, medical, psychological, psychiatric, therapeutic, financial or (except where expressly engaged for that purpose under a Specific Agreement) legal advice.

Although Artemis Evangelidi is an experienced lawyer, general information, commentary, training and content provided through the Site, Programs, keynotes, podcasts, books and resources is general in nature, does not take into account your particular circumstances, and does not create a lawyer-client relationship or constitute legal advice unless we have expressly agreed to act for you under a written engagement. You should obtain your own independent professional advice before acting on any information.

Mindfulness, breathwork, somatic movement, yoga and similar practices offered in coaching, training or Retreats are undertaken voluntarily. You are responsible for participating within your own physical and psychological limits, and for seeking advice from a qualified health professional before participating if you have any condition that may be affected. If you are experiencing a mental health crisis, please contact a qualified professional or your local emergency services.

We do not guarantee any particular outcome, result, performance, financial return or benefit from the Services. Outcomes depend on many factors including your own engagement, circumstances and implementation.

9. Bookings, fees and payment

Prices displayed on the Site are in Australian Dollars (AUD) unless otherwise stated, and may be exclusive or inclusive of Goods and Services Tax (GST) and other taxes as indicated. For international purchases, your card issuer or payment provider determines the currency conversion rate and may apply additional fees.

Bookings and orders are confirmed once we accept your order and, where applicable, payment has been received or a deposit has been paid. We may decline or cancel an order or booking (for example, due to error in pricing or availability, suspected fraud, or unsuitability of a Service), in which case we will refund any amount you have paid for the cancelled item.

Fees for advisory, consulting, interim and bespoke engagements, and any deposit, instalment or retainer arrangements, are as set out in the relevant Specific Agreement. Unless stated otherwise, invoices are payable within 14 days. We may suspend Services or charge interest on overdue amounts as permitted by law.

Payments on the Site are processed by third-party payment providers (for example, the payment processors integrated with our Squarespace store). We do not store your full card details. Your use of those payment services is subject to the provider’s own terms and privacy practices.

10. Products and digital goods

Physical Products (such as printed books) are delivered to the address you provide. Delivery times and shipping costs are as indicated at checkout and are estimates only. Risk in Physical Products passes to you on delivery. Please inspect items on receipt and contact us promptly about any damage or error.

Digital Products (such as e-books, workbooks, journals and on-demand video products) are delivered electronically or made available for download or streaming. You are responsible for ensuring you have the necessary devices, software and internet access. On-demand video and downloadable access is provided for your personal, non-commercial use and may be subject to access periods or limits described in the listing.

Because Digital Products are made available immediately and cannot be returned once accessed or downloaded, you acknowledge and agree that, to the extent permitted by law, your right to change your mind does not apply once you have begun downloading or streaming the Digital Product. This does not affect your rights under the consumer guarantees described in clause 14.

11. Cancellations, rescheduling, transfers and refunds

This clause applies to coaching sessions, Programs, Retreats, events, training and other bookable Services, in addition to any specific terms in a Specific Agreement. Where a Specific Agreement contains different cancellation terms, those terms prevail for that Service.

11.1 Our general policy: non-refundable but transferable

Fees, deposits and payments for Services are non-refundable. However, where you are unable to attend or proceed, your booking may be transferred — to another date, to another comparable Service, or to another person — by mutual written agreement between you and Aipeia, subject to availability and to any difference in price being paid. We will act reasonably and in good faith when considering a request to transfer.

Requests to transfer should be made in writing to aevangelidi@aipeia.com as early as possible and at least [insert number] days before the relevant session, Program start or Retreat date. A transferred booking may be used within [insert period, e.g. 12 months] of the original date unless we agree otherwise. We may limit the number of times a booking can be transferred.

11.2 If we cancel

If we cancel a session, Program, Retreat or event (other than due to your conduct or breach), you may choose either a transfer or rescheduling to an alternative date or Service of equivalent value, or a full refund of amounts paid for the cancelled item. Our liability for a cancellation by us is limited as set out in clauses 15 and 16, and we are not responsible for incidental costs you incur (such as travel or accommodation booked separately).

11.3 Late arrival, non-attendance and unused sessions

Sessions that are missed without an agreed transfer, or that you arrive late for, are forfeited and are not refundable. Coaching packages and multi-session bookings must be used within any validity period stated at the time of purchase.

11.4 Consumer guarantees preserved

Nothing in this clause excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or other applicable mandatory consumer protection laws, including any right to a remedy where a Service is not provided with due care and skill or is not fit for a specified purpose (see clause 14).

12. Retreats — additional terms

Retreats may include accommodation, meals, mindfulness and embodied practices, yoga, breathwork, somatic movement, meditative walks and facilitated group reflection, and may be delivered in Australia or at international locations. The following additional terms apply to Retreats:

Health and fitness: You are responsible for ensuring you are physically and psychologically able to participate, and for disclosing any relevant health conditions, allergies, dietary needs or medications in advance. You participate voluntarily and at your own risk.
Assumption of risk: Retreat activities and travel involve inherent risks. To the extent permitted by law, you assume those risks and release us from liability for harm that is not caused by our negligence or breach of a consumer guarantee.
Travel and insurance: Unless stated in the listing, you are responsible for your own travel to and from the venue, visas, and travel and personal insurance. We strongly recommend appropriate travel and medical insurance, particularly for international Retreats.
Conduct and venue rules: You must comply with reasonable directions, venue rules, and applicable laws. We may remove a participant whose conduct endangers or unreasonably disrupts others, without refund.
Changes: We may need to change a venue, facilitator, itinerary or inclusions for reasons beyond our control, and will seek to provide a comparable alternative.

13. Gift cards and vouchers

Gift cards and vouchers may be redeemed towards Services or Products as described at the time of purchase. Unless otherwise stated or required by law, gift cards are non-refundable, are not redeemable for cash, must be used before any stated expiry date, and any unused balance after expiry is forfeited to the extent permitted by law. Australian gift cards are subject to the minimum validity and other requirements of the Australian Consumer Law.

14. Australian Consumer Law and consumer guarantees

Our Services and Products may come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). For major failures with a Service you are entitled to cancel your service contract and to a refund for the unused portion, or to compensation for the reduced value of the Service. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the Service rectified in a reasonable time and, if this is not done, to cancel and obtain a refund for the unused portion.

For goods, our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the ACL or any other applicable law that cannot lawfully be excluded or limited. Where we are permitted to limit our liability for breach of a non-excludable guarantee, we limit it (at our option) to re-supplying the relevant Service or Product, or paying the cost of re-supply.

15. Disclaimers and warranties

To the maximum extent permitted by law and subject to clause 14, the Site, Content and Services are provided on an “as is” and “as available” basis. We do not warrant that the Site or Content is accurate, complete, current, reliable, secure or free of errors or harmful components, and we exclude all implied warranties to the fullest extent permitted by law. Any reliance you place on the Content is at your own risk.

16. Limitation of liability

Subject to clause 14 and to the extent permitted by law:

we are not liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profits, revenue, goodwill, anticipated savings, business opportunity or data, however arising;
we are not liable for loss or damage caused by matters beyond our reasonable control, or by your failure to follow instructions, your own acts or omissions, or third-party products, platforms or services; and
our total aggregate liability arising out of or in connection with the Services and these Terms is limited to the amount you paid to us for the specific Service or Product giving rise to the claim in the 12 months before the event giving rise to liability.

Some jurisdictions do not allow certain exclusions or limitations of liability; in those jurisdictions our liability is limited to the maximum extent permitted by law.

17. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from and against any claims, liabilities, losses, damages, costs and expenses (including reasonable legal costs) arising out of or in connection with your breach of these Terms, your misuse of the Site or Services, your infringement of any third-party right, or content you submit, except to the extent caused by our negligence or breach.

18. Confidentiality

Each party may receive confidential information of the other in the course of an engagement. Each party agrees to keep the other’s confidential information confidential and to use it only for the purposes of the engagement, except where disclosure is required by law or the information is already public through no fault of the receiving party. Coaching and advisory discussions are treated as confidential, subject to our legal and ethical obligations and to circumstances where disclosure is necessary to prevent serious harm or as required by law.

19. Third-party links, platforms and tools

The Site and Services may link to or rely on third-party websites, platforms and tools (for example, Squarespace, Microsoft Bookings and Forms, payment processors, video hosting, social media and email platforms). We do not control and are not responsible for the content, products, services, availability or privacy practices of those third parties, and your use of them is at your own risk and subject to their terms.

20. Privacy

We handle personal information in accordance with our Privacy Policy and applicable privacy laws, including the Australian Privacy Principles and, where relevant, the EU/UK General Data Protection Regulation and the California Consumer Privacy Act. By using the Site and Services, you acknowledge our Privacy Policy, which is available on the Site.

21. Suspension and termination

We may suspend or terminate your access to the Site or Services, or a specific engagement, if you breach these Terms or a Specific Agreement, if required by law, or to protect our legitimate interests or the safety of others. On termination, accrued rights and obligations survive, including provisions relating to intellectual property, confidentiality, payment, disclaimers, limitation of liability, indemnity and governing law.

22. Force majeure

We are not liable for any failure or delay in performing our obligations where the failure or delay results from events beyond our reasonable control, including natural disasters, fire, flood, extreme weather, epidemic or pandemic, government action, civil unrest, strikes, failure of utilities or telecommunications, or travel disruption. Where such an event affects a Retreat, Program or event, we will work with you in good faith to transfer or reschedule in line with clause 11.

23. Governing law and jurisdiction

These Terms are governed by the laws of the State of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia. If you access the Services from outside Australia, you do so on your own initiative and are responsible for compliance with local laws. Nothing in this clause deprives a consumer of the benefit of any mandatory consumer protection laws of their place of residence that apply notwithstanding this choice of law.

24. International users

Our Services are offered from Australia to clients worldwide. We make no representation that the Site or Services are appropriate or available for use in all locations. Where local law grants you mandatory rights (for example, under EU/UK consumer or data protection law), those rights continue to apply alongside these Terms.

25. Changes to these Terms

We may update these Terms from time to time to reflect changes to our Services, the law or our practices. The current version is shown by the “Last updated” date at the top of this document. Material changes will take effect when posted on the Site, and your continued use of the Site or Services after that constitutes acceptance. The Terms that applied at the time of your purchase govern that purchase.

26. General

Entire agreement: These Terms, our Privacy Policy and any Specific Agreement constitute the entire agreement between you and us in relation to their subject matter.
Severability: If any provision is found to be invalid or unenforceable, it is severed and the remaining provisions continue in force.
Waiver: A failure or delay by us in exercising a right does not operate as a waiver of that right.
Assignment: You may not assign or transfer your rights under these Terms without our consent. We may assign our rights and obligations on reasonable notice.
No agency: Nothing in these Terms creates a partnership, employment, agency or joint venture between you and us.

27. Contact us

Questions about these Terms can be directed to:

Aipeia Consulting — Artemis Evangelidis trading as Aipeia Consulting

Email: aevangelidi@aipeia.com | Telephone: +61 483 892 155 | Melbourne, Victoria, Australia | www.aipeia.com